Tips for Successful DataQ Challenges

by Deborah Lockridge

You can challenge citations you believe were in error – including ELDs – via FMCSA’s DataQs process.

Full enforcement of the electronic logging device mandate that went into effect April 1 will no doubt result in a great many fleets wanting to challenge incorrect citations and inspection reports. Filing DataQ challenges is something John Seidl, a former commercial vehicle enforcement official turned transportation and now vice president of risk services at Reliance Partners, does frequently.

One of the biggest areas of confusion at roadside inspections, Seidl says, is enforcement officials trying to hold automatic onboard recording devices (AOBRDs) to the same standards as the new ELD rule. AOBRDs are allowed to be used instead of ELDs under a grandfather clause up until December 2019, if fleets were using them before the 2017 ELD deadline. And the latest guidance allows a motor carrier that installed and required its drivers to use an AOBRD before Dec. 18, 2017, to install and use a new ELD-capable device that runs compliant AOBRD software until the December 2019 full compliance deadline.

The Federal Motor Carrier Safety Administration’s frequently asked questions on ELDs states that if you are operating a grandfathered AOBRD, “authorized safety officials will enforce … the requirements in 49 CFR 395.15 for ‘grandfathered’ AOBRDs,” while ELDs are to be enforced under the ELD regulations.

However, Seidl says, “there are many inspectors that are writing AOBRD devices up for ELD-related violations, thus prompting me to do a bazillion DataQs.”

One example? Data transfer. An AOBRD is not required to be able to transfer data to enforcement officials at roadside like ELDs are. “It doesn’t have the programming embedded in it, nor was it required to so; it is impossible to make an AOBRD transfer a data file…. You can’t make an AOBRD transfer a file that doesn’t exist.”

Even if it’s an ELD, FMCSA’s FAQs say the ELD will not be deemed non-compliant if the data cannot be sent electronically, if the driver can show either a printout or the actual ELD display of their RODS.

You can file Data Q challenges online at https://dataqs.fmcsa.dot.gov. Look for the Analyst Guide on this page for a how-to publication on Data Qs. But here are a few real-world tips from Seidl.

  1. Know the commercial vehicle regulations

Before you can challenge a citation, you need to understand the regulations. You probably have a copy of the green federal motor carrier safety regulations, Seidl says. But you’ll also want a copy of the Commercial Vehicle Safety Alliance’s out-of-service conditions guide, updated every April 1 – something he says many fleet safety people don’t even realize exists. “This lists every out of service condition. Every inspector has it, and that’s what determines whether you get put out of service or not.”

In fact, he says, he has won challenges not to the violation itself, but to being put out of service. “Say you are in violation – you screwed up. You agree you were in violation But you don’t agree you should have been placed out of service. Then you would use the CVSA out-of-service book.”

You can order a hard copy of the out-of-service guide or buy a downloadable PDF at www.cvsa.org; click on the “Store” tab.

Other regulations you need to have access to are the hazardous materials ones if you haul hazmat, and applicable state regulations.

  1. Provide supporting documentation

One of the common mistakes Siedl sees in DataQ challenges is failing to provide adequate supporting documentation.

“You can’t just write it up without having evidence,” he says. “You shouldn’t be disputing violations without evidence to the contrary. You can’t just write up a summary and hope it goes well.”

Part of that evidence, he says, can simply be citing the appropriate sections of the regulations (back to our first tip above), if you prove that why they wrote you up is contrary to the regulation.

“Always get a copy of the actual driver vehicle examination report,” Seidl says. Don’t just get a screen shot. On the inspection report are additional notes that won’t be on the online summary, which may help you direct your challenge. Your driver should give you the copy of the inspection report, but if they don’t, Seidl says, you can request a copy through the Data Q website.

  1. Challenge citations in court

“Many companies don’t know this, but if you get a citation and you take it to court, and they dismiss the ticket, that state is required to remove it from your CSA scores,” Seidl says. “If you get a citation and they reduce it to a lesser charge, the state is required to turn that violation in CSA into a 1-point CSA effect.”

So one key way to manage your CSA scores through Data Qs is to go to court. This is why in many cases, a ticket is actually better than a warning – because you can’t fight a warning in court.

“Are enforcement officials writing more or less tickets? They’re writing less, because if you fight it, you get rid of it,” Seidl says.

Did You Miss Microsoft’s Ignite Conference?

If you missed Microsoft’s Ignite conference – you can watch session and download presentations here.

30,000 IT professionals converged on Orlando for the five-day Microsoft Ignite conference. Microsoft uses this annual megaconference to share a bevy of new features, products and services announcements with organizations that use and rely on Microsoft’s offerings.

After Satya Nadella set the company’s vision for the near term in his keynote Monday morning, other members of the senior leadership of the company did technical keynotes to dive into the products and services that help drive the overall vision laid out by Nadella.

Over the course of the conference’s five days, Satya Nadella set the company’s vision for the near term in his keynote Monday morning, then more than 1700 sessions were presented by experts from Microsoft. They range from short 20-minute theater sessions, 45-minute break-out sessions, and 75-minute deep dive sessions.

FMCSA Confirms that Cellular-Based ELDs are a Compliance Risk

On May 9, 2017, FMCSA held a meeting to discuss in detail the technical specifications of ELDs. The main purpose of this meeting was to make sure that ELD manufacturers understand how to make ELDs that work as per federal regulations.

In that meeting, the FMCSA confirmed what many people have been fearing for a long time, i.e., cellular-based ELD systems are a compliance risk.

This is extremely important and can be the difference between being compliant and being non-compliant after the December 18, 2017, ELD mandate deadline. So make sure you are paying attention.

In this post, we explain:

  • What are cellular-based ELD systems?
  • What are Bluetooth-based ELD systems?
  • What does FMCSA say about cellular-based ELDs?
  • What should you do next?

One of the questions raised in the meeting was about the ELD’s connectivity with the e-log app in BYOD (bring your own device) based ELD systems.

As you know that an ELD (electronic logging device) is a hardware device connected to the vehicle’s ECM (engine control module) that records vehicle data. The recorded data has to be in sync with the driver’s mobile e-log app for the driver to stay compliant.

There are two ways ELDs relay data e-log app: via cellular networks or a Bluetooth connection. Let’s briefly define both these methods, so you have a better understanding of how this works.

What are Cellular-Based ELD Systems?

As you know that ELDs connect directly with the vehicle’s ECM (Engine Control Module) to record data. It then relays this data to the driver’s mobile device to keep logs updated.

Cellular-based ELD systems rely on cellular network and coverage for the transmission of that data between the electronic logging device and the driver’s mobile device.

In a cellular-based ELD system, the vehicle-connected electronic logging device has a built-in cellular connection. The ELD uses that cellular connection to connect to a cell tower and transmit that data to the driver’s smartphone or tablet.

So … Where’s the Problem?

The problem is that commercial truck drivers often have to operate in remote areas with spotty or absolutely no cellular coverage. In such a scenario, the engine-connected vehicle would not be able to transmit the data to the driver’s mobile device.

As a result, the logs will not be up to date, and the drivers will not be in compliance with the ELD requirements.

FMCSA Also Confirms the Dangers of Cellular-Based ELDs

As mentioned earlier, FMCSA has also confirmed the dangers of cellular-based ELDs in their recent meeting held on May 09, 2017.

Danielle Smith, the Transportation Specialist, Passenger Carrier Division, answered a question and shed some light on how cellular-based ELDs can’t be 100% reliable.

This is what she said:

“If your customer is operating out West, where there is very spotty coverage, they may need to understand that [their] device may not be able to populate the driver’s Record of Duty Status if they do not have that cellular connection.”

What’s Next for Fleets?

Long story short, why buy a cellular-based ELD system that would always be a compliant risk?

Instead, look for an ELD system that relies on Bluetooth or a direct cable connection to sync all the data between ELDs and drivers’ mobile devices. That way, drivers will always have up-to-date data, which would help them stay compliant 24×7, regardless of where they are.

As mentioned earlier, there are several popular ELD providers that are still using cellular-based ELD connections.