9 Items Struggling Owner-Operators Usually Don’t Have

by Bruce Mallinson

Learning how to take care of certain maintenance items without the help of a shop is paramount to an owner-operator’s success.

After working with owner-operators for the last 37 years, I’ve concluded there are at least nine items that struggling owner-ops usually are missing:

Turbo boost gauge: Driving without a turbo boost or manifold pressure gauge is like driving blind. The boost gauge will inform you when you have a leak in the charge air system, a failing turbo, clogged fuel lines, a faulty ECM, dirty air filter(s), a dirty fuel filter or are using too much throttle on the level, resulting in a fuel mileage loss.

Exhaust gas temperature gauge (or pyrometer): This gauge works in conjunction with the turbo boost gauge and will inform you if the exhaust gas temperature is too high or if there is a boost leak. If you’re lugging the engine, the fuel filter is dirty or there is a power problem, you’ll need to know the differences in the boost and pyrometer gauges.

Kevin Rutherford’s Scan Gauge: This gauge will give you an instant readout of your fuel mileage and about 63 other useful bits of information from your truck’s data link.

Fresh fuel filters: Many owner-operators are not changing their fuel filter soon enough. We get many trucks in for dyno testing for low power complaints and find dirty fuel filters. Back in the 1980s, we used to change the fuel filter once a week. Now, it’s at oil change intervals, and 30,000 miles is way too long to run a fuel filter.

New crankshaft torsional vibration damper: This part is located on the front of the crankshaft and removes torsional vibration from the engine. They absolutely do wear out, regardless of what your mechanic has to say, and must be replaced every 500,000 miles.

Usually, mechanics don’t change them, and that is wrong. This is a wear item just like a tire and must be replaced. It has a large steel ring that rides on a Teflon bearing and floats in a thin layer of silicone. At about 380,000 miles, the Teflon bearing starts to wear, and that impregnates the silicone. At 500,000, the silicon has gotten hard, and the steel ring won’t be able to “float” and absorb the torsional vibration.

Engine parts likely to break because of this include the AC condenser brackets, alternator brackets, flywheel bolts, bell housing bolts, accessory driveshafts, air compressor crankshafts, engine crankshafts, transmission input shafts and clutch disc springs. Need I say more?

Rebuilt driveshaft: Driveshafts should be rebuilt every 500,000 miles, especially if the truck is in a heavy-haul application or spends time in the mountains. Driveshafts bend, carrier bearings wear out, and U-joints get out of balance.

Cruise control awareness: Driving with cruise control on all the time will rob the engine of at least ½ mpg when in rolling hills or mountains. Use your right foot and drive by the turbo boost gauge – the less boost you can get the job done with, the better your fuel mileage – and pre-accelerate for hills. Cruise should be used only in level terrain.

Aftermarket muffler: Stock mufflers are more restrictive than aftermarket ones, and you can rob yourself of at least ¼ mpg by not installing a straight-through performance muffler.

Mechanical skills: I hear this sentiment often: I just want to drive the truck and don’t want to do maintenance in my off time.

Labor rates are high today, and you can cost yourself thousands of dollars a year by not keeping up with some of your own maintenance. One pleasure of vehicle ownership is performing simple routine maintenance. Repairing items as they fail or before they fail, cleaning the truck, changing the oil, greasing the chassis, changing the fuel filter and spending time looking for potential problems go hand-in-hand with ownership.

These are all simple steps you can do at home, and a little sweat equity will make you feel better about your truck and probably prevent a long list of problems.

Trucking Law: What works as ‘personal conveyance’?

From Overdrive Magazine;

I frequently am asked when it is permissible to record time spent driving a commercial vehicle as “personal conveyance” on a record-of-duty status.

Although a log line designated as PC is a relatively new phenomenon, the permissible recording of personal use of a commercial vehicle as “off-duty time” has been around since I dispatched trucks while I was in law school.

You can use a truck to drive your family to church, run to the grocery store or take a fishing trip so long as you are not doing so at the direction of the employer. Determining compliance can be a little more fuzzy, though, when driving to or from shippers or receivers, or the carrier’s terminal.

Here are some common questions:

1. What is personal conveyance?

PC is the personal use of a commercial motor vehicle while off duty. You are off duty only if you are not responsible for performing work for the carrier at that time.

2. How far may I drive on PC?

You can drive as many miles or hours as you want, provided you are really off duty. If the carrier is asking you to record time spent transporting a load from Bangor, Maine, to Long Beach, California, as PC, you would be falsifying your log. Transporting a load at the direction of the carrier is “driving time” as defined by the hours of service regulations.

3. May I pass the terminal to make a delivery knowing I will run out of hours and then record time deadheading to the terminal as PC?

No. Time spent driving back to the terminal fulfills a business purpose, not a personal use.

4. May I record driving time as PC when the carrier is directing me to travel in the direction of my next pickup?

No. Again, this is for a business purpose.

5. What is the penalty if I record driving time as PC due to coercion by the carrier?

The carrier is violating the coercion rule, 49 C.F.R. Section 390.6, and could be subject to five to seven years in prison for the felony of intentional falsification of a log. Likewise, if you falsify your log in this way, you face a possible felony charge for not resisting the coercion. The better course is to resist the coercion and “blow the whistle” to law enforcement about the carrier.

6. May I record as PC time spent driving my truck home or somewhere else without having a dispatch?

Yes. In that circumstance you are off duty, provided you are not doing so for a business purpose at the instruction of the carrier.

7. What are my rights if I refuse my employer’s illegal instruction to record time under a load as PC?

The Surface Transportation Assistance Act prohibits retaliation against a driver for recording on-duty time accurately. STAA provides monetary and nonmonetary remedies for drivers against whom carriers have retaliated.

8. Does the carrier get to choose where I go to take my 10-hour break?

Motor carriers may, but are not required to, authorize drivers to use a truck while off duty for PC to take their FMCSA-mandated breaks. FMCSA recommends that carriers have a policy in place on what they allow regarding PC.

What Are the DOT Driver Training Requirements?

The FMCSA requires the following DOT driver training: Entry-Level driver training (Part 380), Longer Combination vehicle training (Part 380), Hazardous Materials training (Parts 172 and 177), and Reasonable Suspicion Training for Supervisors (Part 382).  However, there are also areas of the Federal Motor Carrier Safety Regulations (FMCSA) where training is implied.

Entry-Level Driver Training (ELDT)

ELDT has been around for many years and will be getting an update in 2020, but the current requirements are found in subpart E to Part 380.

An entry-level driver is one with less than one year of experience. The entry-level driver must be trained on:

·     Hours-of-service and fatigue

·     Driver qualifications

·     Health and wellness

·     Whistleblower protections

Additionally, entry-level drivers must have a certificate that shows they completed the training or the carrier must provide the required training and certificate.

The new ELDT requirements will be in effect on February 7th, 2020 and will require the driver to be trained at an entity (carrier or school) that is on the Training Provider Registry (TPR). This puts the onus on the training facilities to train the drier correctly according to Subparts F and G to Part 380. Training must include Theory (classroom) and Behind-the-Wheel (range and road).  

The driver must pass a test on all the required topics and skills. Furthermore, the driver will not be able to take the CDL skills test until FMCSA has a certificate of completion on file from the training entity. These new requirements apply to anyone that gets their Commercial Learner’s Permit (CLP) on or after 2/7/20.

Hazardous Materials Driver and Employee Training

Hazmat training is required for any driver that transports hazardous materials and for any other employee that is involved, directly or indirectly, with the transportation of hazardous materials, and must be conducted within 90 days of hire and before doing unsupervised hazmat-related work.

Training needs to be specific to what the employee does – the more involved the employee is in hauling hazmat, and the more dangerous the hazmat is, the more in-depth the training will need to be. 

Instruction must include:

1.   Training on general awareness and familiarization when it comes to hazmat,

2.   Function-specific training based on the employee’s job,

3.   General safety training when it comes to preventing and dealing with incidents,

4.   Basic security awareness,

5.   In-depth security training if the carrier must have a security plan, and

6.   Modal specific training, such as how to drive when hauling hazmat.

Drivers and affected employees must be retrained every 3 years or when the regulations or job function changes. A certificate of training, including a copy of training materials noting the person/company doing the training, should be issued to the driver upon completion.  A Carrier must retain a copy of the training certificate for three years.

Reasonable Suspicion Supervisor Training

Carriers are required to train supervisors on the reasonable suspicion process of driver alcohol and drug use, one hour for each topic.  This includes recognizing and documenting the signs of drug use and alcohol misuse, as well as company procedures for conducting reasonable suspicion testing.

The supervisor only needs to be trained once. However, if your supervisors don’t use the knowledge and skill they learned in the initial training frequently, consider doing refresher training in this area on a regular basis.

Implied DOT Training Requirements

Parts 390-393 and Parts 395 and 396 do not have training requirements proscribed in detail but do imply that training is necessary. Let’s look at these regulatory areas starting with Section 390.3(e):

Every driver and employee shall be instructed regarding, and shall comply with, all applicable regulations contained in this subchapter,

More simply stated, the driver needs to understand the federal motor carrier safety regulations. What the regulation does not specifically state is what the instruction needs to look like, the frequency of instruction, or the testing of knowledge. What is implied though, and what will be looked for during an audit or compliance review is if a carrier has a safety training program in place.

Two critical areas included in the above regulations are driver qualification and hours-of-service.  These areas carry the potential of severe consequences and you’ll want to make sure your drivers understand the rules and what you require of them.

Additionally, Part 391 requires that drivers must, by way of training or experience, be able to safely operate the vehicle assigned to them. If the driver does not have the experience (based on a background check) you’ll need to demonstrate that the driver was trained to operate the vehicle safely. Here again, the regulations do not specify how the driver is to be trained, or who must provide the training.

A good way to show compliance is to document the training. All documentation should include the five “W”s:  what, when, where, who, and why. It’s critical that you are able to prove that the driver had the necessary training and/or experience. Due diligence can be shown by ensuring:

·     The driver’s previous experience is noted on his or her application and that it is verified, and

·     That all your training is correctly documented.

Finally, Parts 393 and 396 require that all drivers be “conversant” on the vehicle and vehicle inspection requirements. While this requirement is vague, it seems to imply that a company should train drivers on vehicle requirements and inspections.

Your drivers are your day-to-day safety mechanism when it comes to preventing unsafe equipment from being operated on the road. If they do not know the rules you greatly increase your odds of an unsafe piece of equipment being operated on the road.  If you want more guidance, download our Driver Inspections: Critical Vehicle Maintenance Practices whitepaper.

9 clever ways thieves steal your identity

By Mark Jones  December 13, 2019

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In the increasingly connected digital world, the threat of having your identity stolen is greater than ever. Things are really bad out there.

According to the Federal Trade Commission (FTC), as many as 9 million Americans have their identities stolen every year. It’s one of the fastest-growing crimes in the U.S. today.

Identity theft isn’t just someone stealing your credit card or rifling through your mail. Criminals are getting more sophisticated and have come up with plenty of ways to rip us off.

That’s why we found nine clever ways thieves can steal your identity. Use this information to avoid these pitfalls and stay protected.

1. Be careful what you share

We live in a generation of oversharing. People have been oversharing the details of their personal lives on reality TV shows for years.

These days, it seems everyone shares everything on social media platforms like Facebook. It’s often innocent oversharing, like your friend who “checks in” to every restaurant so you always know where she is and what she’s eating.

Unfortunately, it’s easy to overshare with hackers, too. How often do you mindlessly click through buttons that say, “Allow Access?” If you’re playing an online game or entering a contest, it’s understandable because you want a chance to win.

But stop and think about what you’re doing before you give away your information. Plus, you should NEVER post your address or other personal information on social media sites. Platforms like Facebook are too careless with our privacy as it is, and you don’t want your sensitive information in the wrong hands.

2. Do you remember MySpace?

Remember MySpace accounts? From about 2005 to 2008 it was the most popular social media site in the world. Not so much anymore.

Most MySpace users have moved on to newer, more popular sites. Unfortunately, many forgot to delete their accounts.

Leaving old accounts active like this can be a security nightmare. Think about all the personal information you have just sitting there, waiting to be scavenged by cybercriminals. Let’s face it, Tom from MySpace probably isn’t keeping up with security protocols.

MySpace isn’t the only old account to worry about, there are many others as well. It’s critical to be proactive and delete all of your old accounts you no longer use.

Thankfully, there is a site that can help make the process easy. It’s called AccountKiller and will help you wipe the slate clean. Tap or click here to learn more about AccountKiller and easily get rid of those old accounts.

3. Some things are supposed to stay between you and your doctor

According to a survey by security company Carbon Black, a frightening 84% of healthcare organizations say they have seen an increase of cyberattacks over the past year. Cybercriminals have been targeting hospitals and clinics due to the sheer amount of data these places store.

It’s not all just patient information, either. There’s also data on doctors and insurance companies. Stolen information is sold on the Dark Web and ranges mostly from forgeries to health insurance credentials.

4. Do you know where that email came from?

When criminals first started sending phishing emails, they were pretty easy to spot. Tons of grammatical and spelling errors tipped us off to the fact that no, our banks couldn’t possibly have sent that message.

However, today’s crooks have learned that lesson and are now sending professional looking messages. They spoof logos that look so real they can be difficult for even experts to spot.

The most important rule to outsmarting phishing scams is to avoid clicking malicious links. That means you shouldn’t click on web links or open PDF attachments found in unsolicited email messages — ever. 

If you need to conduct business with a company, it’s always best to type its web address directly into your browser. Never trust a link inside a message.

5. Sometimes easier doesn’t mean safer

Shopping online is super convenient and takes out all the hassles associated with heading to the mall. But, have you ever heard of e-skimming?

It’s when your credit card information is skimmed by a criminal while you’re buying stuff online. You don’t even know it’s happening until it’s too late.

This epidemic is getting worse as hackers have figured out how to skim credit cards from ordinary online retailers without being detected. They do this by using tricky bits of code while they lie in wait and capture your data as you’re typing it in. Tap or click here to learn more about this type of scam.

6. Stay off those unsecured networks

One of the biggest mistakes people make is connecting to unsecured Wi-Fi networks. Sure, everyone wants to save on data, but joining a public Wi-Fi network at the coffee shop or airport is a terrible idea.

Crooks are always trolling these public networks, watching and waiting for new victims to can rip off. If you must use a public network, always use a VPN when you connect.

7. Saving money on tech could cost you more in the long run

Shelling out over a grand for the latest and greatest smartphone isn’t very economical. But if you are using a super old device that can’t support updates, you could be putting your personal data at risk.

That’s because many operating system updates come with critical security patches that keep crooks from stealing your information. Without these patches, you’re a serious contender for identity theft, which could wind up costing you more than what you’d pay for a new phone.

If you don’t need the top of the line smartphone, there are less expensive options. Tap or click here to learn about the 7 best phones that cost under $400.

8. Old school tricks still work

Though criminal have sophisticated hacking tools at their disposal, there are old-fashioned spying tricks that still work to this day.

We’re talking about the common thief rummaging through your trash, hoping to find personal information you may have written down and thrown away. Take the time to shred any sensitive documents before carelessly throwing them in the trash.

Also, be careful of what you say out loud. If you’re in public making a payment over the phone and reading your credit card information out loud can lead to eavesdroppers stealing that data.

9. Can you really trust Uncle Phil?

It’s sad we have to mention this, but unfortunately we must. It’s not just hackers who could steal your identity. It could be a family member or friend.

That’s why it’s very important to keep passwords and important documents in a safe place. Don’t just leave things with information like Social Security numbers and banking information sitting around the house. Always hide your information to protect your bank accounts and identity.