Federal law designed to make trucking safer may have aggravated worst issues

US government can’t confirm whether ELD mandate has improved safety on the road, but studies suggest otherwise

Rachel Premack

On a Tuesday evening in March, Lisa and Lee Schmitt left their home to move a 42,000-pound load of pre-cracked, pre-whipped eggs.

As truck drivers, every minute of their move was accounted for. They ate dinner at their home in Wisconsin and left around 8:30 p.m. At 11 p.m., the Schmitts arrived in the tiny town of Gaylord, Minnesota. Their customer, a multimillion dollar supplier of “value-added eggs,” allows truck drivers to park overnight — a rare treat. Because of federal regulations that date back to the 1930s, the Schmitts weren’t able to start their day until 9 a.m. the next day.

They hit a snag. At the value-added egg behemoth, the warehouse managers found a mechanical issue in their trailer and had to get it fixed next door.

It took hours for the mechanics to fix the issue — and even more hours to get loaded. The Schmitts started driving at 2 p.m. on Wednesday, even though they came on duty five hours earlier.

The Schmitts were watching the clock. They had to stop driving by 11 p.m. or else face a hefty fine and a black mark on their safety rating. But they couldn’t park their truck too far from Cedar Rapids, Iowa, where a restaurant supply giant was awaiting the pre-cracked eggs. The drive should only take six hours, they said, but a nasty traffic jam or equipment issue could delay them.

Their Cedar Rapids appointment was at 9 a.m. Thursday. If they missed it, they might have to wait hours to get unloaded. It could skewer their jobs later that week. The customer might even refuse to work with them again.

They made it to Cedar Rapids at 8:30 p.m. on Wednesday. Their customer didn’t offer parking for truckers, so they grabbed one of the few parking spots available at a nearby truck stop.

By 9 a.m. Thursday, they were rolling up to the restaurant supplier to offload the pre-whipped eggs. Then the mad dash started again.

Like nearly every other one of America’s 2 million truck drivers, the Schmitts are only paid for the miles that they drive. Their egg load was an unusually well-paid $5 per mile. (The current per-mile average pay right now is $2.34, according to the FreightWaves National Truckload Index.)

The pay-per-mile structure incentivizes truck drivers to drive as much as they can. As a common trucker refrain goes, “If the wheels aren’t turnin’, you’re not earnin’.”

That’s why truck drivers like the Schmitts have abhorred a federal law that came into effect around five years ago: the electronic logging device mandate.

Starting Dec. 18, 2017, federal law required truck drivers to digitally log their working hours in their cabs. Truckers can drive no more than 11 hours a day within a 14-hour window, according to a law that dates back to 1938. A federal study estimated that the ELD rule would prevent 1,844 crashes and 26 deaths annually.

Five years later, it doesn’t appear that truck drivers’ most-hated law has ushered in that reign of safety.

Fatal crashes involving a large truck, per 100 million miles traveled by truck, increased by 5.4% from 2016 to 2020, according to the most recent federal data. One 2019 study found that unsafe driving activities increased as a result of ELD enforcement.

Formal enforcement around digital logbooks began April 1, 2018. Truck drivers could use either an ELD or an older piece of technology no longer permissible today.

The Federal Motor Carrier Safety Administration, which oversees the enforcement of the ELD mandate, declined to comment on record about the impact of the rule. The percentage of drivers with speeding violations slightly increased from 4.45% in 2018 to 5.07% through 2023, according to FMCSA data.

The mandate was not entirely FMCSA’s doing, though. A 2012 congressional mandate required FMCSA to enforce ELD adoption, said Duane DeBruyne, who served as the FMCSA’s spokesperson from 2005 to 2021.

First, FMCSA had to pursue a cost-benefit analysis on the law. In addition to considering and sponsoring scientific research, federal agencies pursue comments from the public in these cost-benefit analysis. DeBruyne said this public comment is the most crucial part of this process.

“Thousands of comments concerning detention time, scarcity of parking, the uniqueness of many types of trucking operations and commodity loads were thoroughly reviewed and considered — as were comments from state and local commercial motor vehicle law enforcement entities and from safety advocacy organizations as well as private citizens,” DeBruyne wrote in an email to FreightWaves.

It’s obvious that folks behind the wheel of an 80,000-pound vehicle should be well rested. Still, the issues that make a truck driver’s livelihood so challenging aren’t fixed by the ELD mandate — and some believe the controversial law has exacerbated them.

A decades-old law that was often ignored

Since practically the beginning of trucking last century, the federal government has tried to curb the issue of overworked, exhausted drivers.

In 1938, the federal government began requiring truck drivers to abide by hours-of-service rules. This law currently forbids truck drivers from driving more than 11 hours in a 14-hour window. They are then required to log 10 hours off duty.

It’s a smart idea. But for as long as the HOS rules have existed, truck drivers have tried to skirt around them. Paper logbooks helped make that happen.

“We drove what we had to do to get it there,” said Lee Schmitt, who became a truck driver three decades ago.

Karen Levy, a Cornell University assistant professor, made the case for this in her new book, “Data Driven,” which reveals how digital surveillance has shaped trucking. Levy argues society is practically built on skirting some rules.

Most would likely be shocked if they were fined, say, for driving 66 miles per hour in a 65 mph zone or jaywalking when there are no cars around. Few expect any consequence for those technically illegal choices. Nor would anyone expect to be fired for, say, pretending to have a dentist appointment when they were sneaking off to a hairdresser or spending an hour a day on Facebook. Of course, people should generally drive at a safe speed and get off Facebook — but it’s hard to picture being a member of society without, well, some slight rule breaking.

For a truck driver, rule bending made the job doable. The ELD mandate, and the HOS rules it enforces, took away a truck driver’s ability to “fudge around the gray areas,” said Alex Scott, an assistant professor at the University of Tennessee.

“I don’t think anybody would think it’s a good idea for a driver to drive 20 hours a day,” Scott said. “But a driver should be able to extend their driving time by 15 or 20 or 30 minutes to get to a safer place to stop or because traffic was bad that day or to stop and eat lunch.”

That three-hour window in the 14-hour work window should theoretically provide that flexibility, but some argue it’s not enough. During the Schmitts’ recent egg haul, for example, the couple could have run into traffic heading to Cedar Rapids or had delays in getting loaded. Or they could have arrived on time but been unable to find parking in Cedar Rapids — and forced to spend hours looking for parking.

For any number of reasons, the Schmitts could have ended up 30 minutes away from their destination by 11 p.m. that Wednesday, when they were mandated to stop. HOS regulations require them to shut down for 10 hours. That would mean they would be 30 minutes late to their 9 a.m. appointment on Thursday — potentially jeopardizing the entire job, future jobs planned for that day or their relationship with that customer. (Customers, after all, aren’t likely to let truck drivers use their bathrooms, let alone be warm and fuzzy for a late driver.)

Prior to 2018, the Schmitts may have simply faked the numbers in their logbooks if they faced a hurdle. They’re no longer able to do that.

“Was it illegal? Did we go over?” Lee said. “Yes, but 99% of the people would go to bed when they were tired.”

Other issues afoot 

Even with the best of intentions, exhausted truck drivers do kill dozens each year. One federal study cited in the 2015 ELD rulemaking indicated that truck driver fatigue was a factor in large truck accidents that killed on average 85 people per year between 2005 and 2009.

The sleep schedule of a truck driver is challenging to predict, in part thanks to all of the disruptions they experience on the road. Annette Sandberg was the FMCSA administrator from 2002 to 2006, during which she oversaw major revisions to HOS rules. She found that regulators had to rely heavily on sleep studies on factory workers. There weren’t many studies that concerned how truck drivers sleep.

But Sandberg, who continues to work in motor carrier safety, said the job of trucking isn’t comparable to a factory worker. Truck drivers don’t work in a relatively controlled environment, like a factory. They work on the highways, where traffic can hamper their job, and with customers who might take hours to unload them. Factory workers clock out and go home. Truck drivers live, sleep and eat in their workplace — the truck. One’s shift is arguably never-ending.

“Truck drivers have always been kind of a different challenge to regulators in particular because the work that they do is very different,” Sandberg told FreightWaves.

What’s most unusual about truckers is that they do not receive overtime pay. The Fair Labor Standards Act of 1938 guaranteed workers minimum wage pay and time-and-a-half pay if they worked more than 40 hours in one week. Several types of workers were exempted from this policy, including truck drivers. (You can read more about why that is here.)

That makes their time practically a free commodity. When truck drivers are waiting at warehouses to be loaded or unloaded, their employers don’t have to pay up. Truck drivers are expected to wait up to two hours unpaid each time they visit a warehouse. Many wait much longer.

Another key example of that is parking. Truck drivers spend on average nearly an hour each day looking for parking, according to an American Trucking Associations study.

It translates to lost cash. A 2018 FMCSA study found that detention is associated with an annual reduction of $1.1 billion to 1.3 billion in for-hire truckload truck driver wages. And time spent looking for truck parking translates into a 12% annual pay cut.

Detention time hurts safety. That same 2018 study found that an increase of just 15 minutes in time spent waiting increased the expected crash rate by 6.2%.

It comes back to that core issue: Drivers are only paid for how many miles they drive. And, with ELDs, drivers have to fit as many miles as possible in a federally mandated window — even though there are countless things that could consume that time that are out of their control.

By tracking a driver’s location, ELDs have the potential to significantly cut down on detention time. Trucking companies can now point to data that shows just how long their employees had been waiting at a customer’s warehouse and possibly demand payment.

That hasn’t happened yet. One core reason: If retailers and manufacturers started paying trucking companies for the amount of time drivers really worked, we’d see the price of everything go up.

Racing against the clock

Under current HOS laws, truck drivers are capped to working 70 hours in an eight-day period. Even in this remarkably long workweek, many truck drivers find that they have to push themselves to make ends meet. And Sandberg said many of her clients — executives of trucking companies of all sizes — still bemoan the 14-hour workday limit.

“Anytime I have any carrier — large, small, medium — and they start whining about 14 hours not being enough, I look at them and I say, ‘How many hours a day do you work?’” Sandberg said.

Scott of the University of Tennessee was the lead author in the 2019 study that found the ELD mandate increased unsafe driving activities among drivers who work for small fleets or are owner-operators. The study also found that the mandate did not decrease and may have even increased the accident rate for that type of driver. (By the late 2010s, most large fleets had already installed ELDs in their trucks. The mandate thus had the most marked effects for small fleets.)

That lack of improvement in the accident rate may be because Scott and his co-authors found that truck drivers were also more likely to drive more aggressively, change lanes more frequently or speed.

“The thing about a driver’s day, though, is that it’s constantly filled with interruptions,” Scott said. “You hit traffic you weren’t expecting. You get delayed loading or unloading. Inherently, a driver’s schedule needs some flexibility in it.”

That flexibility is now gone, which can result in unsafe driving.

“When you take away that flexibility, that can cause those behaviors,” Scott said. “In fact, some of the drivers said, ‘Hey, that’s what we’re gonna do. [We’re] gonna be racing against the clock.’”

It’s possible that the ELD drove out experienced truck drivers, worsening the driver turnover

The ELD’s biggest impact on trucking isn’t one that is more challenging to capture with studies. Paul Marhoefer, a truck driver and musician, said it eroded something deeper that attracted him — and countless others — to the industry: the independence. That’s not just the independence of working without a boss looking over your shoulder, but the independence of doing a good job.

“There always was a sense of wanting to be a good hand,” Marhoefer said. “I know how antiquated and almost corny that sounds.”

Indiana native Marhoefer became a truck driver in the 1980s. He said, for longtime truck drivers like himself, there’s a desire to take ownership and do what had to be done. It’s a job that’s essential to today’s society, after all; if all U.S. truck drivers stopped working today, Americans would see food and medical supply shortages in a matter of days.

Taking on an extra gig and getting the job done isn’t as easy as it once was, with an e-log riding shotgun in nearly every big rig today. Marhoefer said that’s eroded some of his pleasure from the job. Being tracked by an electronic device isn’t exactly rewarding, either.

Another thing has added back that joy: cold, hard cash. Since the ELD passed, Marhoefer said he’s gotten seven raises from his current employer. Some of his coworkers are pulling six-figure salaries running “dead legal,” he said. The median salary for a truck driver sits around $48,000.

“I’ve gotten so many raises since e-logs have come into effect,” Marhoefer said. “They just keep throwing more and more money at us because of all the attrition.”

There are no studies that prove that scores of talented truck drivers fled the industry as a result of the ELD mandate. A so-called worker shortage has also afflicted most industries since the coronavirus pandemic. But plenty of drivers threatened before the rule passed to quit the job if a device was tracking them. Many claimed to make good on those claims, even spurring one U.S. congressman to introduce a bill to address ELD-sparked quitting.

Turnover is perhaps one of the biggest issues that the trucking industry faces. Turnover rates at large truck fleets exceed an absurd 90%, a rate that’s similar to Panera Bread. But unlike Panera, it takes weeks to train truck drivers after they receive their CDLs. It also is potentially dangerous. A 2017 study found that high turnover rates at trucking fleets negatively affects that company’s safety scores.

Marhoefer is not going to join other truck drivers who are campaigning hard against the device. “The 35-year-old Paul might have taken that stance,” he said.

Now, he’s frankly tired.

Final Rule for Determining Independent Contractor Status under the FLSA

The U.S. Department of Labor (DOL) finalized its regulation for determining employee or independent contractor status under the Fair Labor Standards Act (FLSA), the federal statute governing minimum wage and overtime pay. The final rule repeals and replaces a prior regulation put in place by DOL at the end of the Trump administration in favor of a less predictable framework that increases the likelihood of an employee determination. The regulation will be formally published in the Federal Register on January 10; its effective date is March 11.
The rule considers six factors to determine whether independent contractor status is present. The DOL has adopted a totality of the circumstances analysis, and additional factors may be considered. The six factors are:
  • Opportunity for profit or loss based on managerial skill.
  • Investments by the worker and the potential employer.
  • Degree of permanence of the relationship.
  • Nature and degree of control.
  • Extent to which the work performed is an integral part of the potential employer’s business.
  • Skill and initiative.
Some notable positive changes in the final regulation include:
  • Costs borne by a worker for equipment to perform specific jobs are not deemed entrepreneurial and instead are indicative of employee status. However, in response to comments, the final rule recognizes leasing a truck to be able to provide truck driving services may be capital investment or entrepreneurial in nature, even if leased from a trucking company and not an independent third party.
  • The regulation introduces a comparison of the worker’s investment relative to the putative employer’s investment in the business. In a change from the proposed rule, the final rule calls for comparing the investments in a qualitative manner (to consider the nature of the investment not merely its comparative cost) rather than solely using quantitative comparisons, pointing to a trucking example in the preamble.
  • The final rule includes a change so that actions taken for the sole purposes of compliance with a specific law or regulation are not indicative of control. However, actions beyond compliance with a specific law or regulation and those taken for the putative employer’s safety or quality control standards may be indicative of control.
  • A driver with a CDL has a specialized skill that, combined with business initiative, weighs toward independent contractor status under the skills and initiative factor.
A few other troubling aspects of the proposed rule:
  • Contractual right to control or supervise will be considered indicative of employee status, even if in practice that right is never exercised by the putative employer.
  • Exclusivity of a working relationship is considered indicative of employee status under this factor as well as under the control factor.

Electronic Logging Devices Can Be Fooled

Michael Phelan

Trucking industry insiders are charging that some ELD vendors are manipulating weaknesses in the Federal Motor Carrier Safety Administration’s technical requirements to allow trucking companies and drivers to use “ghost co-drivers” to avoid hours-of-service (HOS) rules. Recently, a driver utilizing ELD Rider software recorded a ghost co-driver being added to his device 15-20 minutes after the driver requested more hours from the company.

The history of ghost-driver accounts

Before ELDs became mandatory, it was common for automatic onboard recording device (AOBRD) systems to use ghost-driver (or generic or dummy) accounts to prevent unassigned driving time from accumulating in the system by providing “buckets” into which this driving time could be recorded. Some common ghost accounts included:

  • Maintenance — used for maintenance movements by mechanics not required to log.
  • Road test— used when a driver who had not been hired or entered into the logging system is road tested.
  • Yard shuttles— used by non-drivers not required to log when a road truck was used to switch trailers in the yard.

When a driver used one of these accounts, they would usually either log in under the ghost account and use it while driving or fail to log in, instead allowing someone else to later assign the unassigned driving to the correct ghost driver account. Although AOBRD rules at §395.15 do not prohibit ghost accounts, they were to be used appropriately and monitored by the carrier.

However, some drivers or supervisors used ghost driver accounts to hide driving and on-duty time, and truckers were often tempted to log in to the ghost driver account when they were short on available hours.

Fleets utilizing automatic onboard recording device systems (AOBRDS) were required to change to ELDs by December 2019. The ELD rule that took effect December 16, 2019 requires most carriers to utilize electronic devices (ELDs) to track driver hours of service instead of relying on paper logbooks. The ELD regulations clearly state that all accounts must be assigned to an individual and all driver accounts must have a driver’s license number linked to them. This means ghost driver accounts are not permitted in an ELD system. Other requirements of the ELD rule include:

  • ELDs must be certified and registered with the Federal Motor Carrier Safety Administration (FMCSA). The rule also sets forth ELD performance and design standards.
  • The rule specifies the supporting documents drivers and carriers must keep.
  • Harassment of drivers based on ELD data or fleet management systems is illegal, and there is recourse available for drivers who believe they have been harassed.
  • Any driving time that comes into the “unidentified driver” account must be either assigned to a specific driver, or a comment must be attached to the driving time explaining why it could not be assigned to a specific driver.
  • Fines for ELD violations range from $1,000 to $10,000.

ELD systems provide an option that is meant to remove the need for ghost accounts. Instead, “exempt driver” accounts may be established for exempt drivers – those who are not subject to the hours-of-service or logging regulations. Exempt driver accounts capture the driving time and assign it to the correct driver, but do not generate a regular log. This way, the driver can log in whenever a vehicle is moved, eliminating the need for a ghost driver account or unassigned driving time.

ELD workarounds abound

However, some vendors have created workarounds to entice customers who want to cheat on HOS logs with ghost co-drivers. According to a March 30 Freight Waves report, the FMCSA is stepping up enforcement to crack down on ELD providers that do not comply with federal requirements. The agency has removed five devices from its registry so far in 2023, more than it revoked in the previous four years. Only two revocations were made in 2022.

The FMCSA eliminated All-Ways Track ELD from its self-certification registry at the end of March 2023, and the vendor must make necessary modifications by May 26 before it can recertify the device. In the meantime, the agency is advising All-Ways’ ELD customers to use paper logs while the issues are addressed. FMCSA also revoked two other ELD providers from its registry several months ago, although the companies providing these two devices have now self-certified another HOS-tracking application with FMCSA.

Why do truck drivers tinker with ELD data?

While hard-working truckers should get their well-deserved rest time, some view hours of service compliance as a nuisance. Some truckers view hours of service requirements mostly as one more way for outsiders to control an industry they don’t understand or belong in. Since most drivers’ income stems from miles covered and jobs completed, many view limiting either as a costly imposition on them instead of an improvement in public safety.

Limits on how far trucking companies can push their drivers eat into delivery times and profits. Although most companies grudgingly accept the restrictions some try to find ways around them—or just choose to disobey. Whatever obliges a driver or company to find ways to cheat the system, the result is dangerously-tired drivers operating 80,000-pound trucks. Although this puts everyone on the road at risk, some drivers and companies do what they can to get around ELD restrictions.

Despite federal laws that mandate rest breaks, drowsy truckers are involved in a significant number of traffic accidents every year. However, proving hours of service violations is challenging if the ELD data shows the driver followed the rules, although audits sometimes reveal discrepancies or modifications to the ELD and its data. Proving that an ELD device or its output was tampered with is a critical part of proving fault for a truck accident.

How do drivers falsify ELD logs?

Log falsification remains the number one hours-of-service-related violation. Many people mistakenly believed that falsification would be a thing of the past once electronic logging devices (ELDs) were in widespread use. However, while ELDs made falsification harder and easier to spot (by officers and companies alike), it did not stop the practice.

Here are the common methods drivers use to falsify, followed by how you can catch it, and what you should do about it:

  • Logging out when a limit is reached and then continuing to drive.
    • How you can catch it: This becomes evident when you assign the unassigned driving time to the driver.
    • What you should do about it: This type of falsification is why it is critical that you run an unassigned driving report each day and quickly deal with any unassigned driving time (see 395.32)!
  • Driving without logging in to make a break long enough.
    • How you can catch it: This is also evident when the unassigned driving time is assigned to the driver.
    • What you should do about it: This is another reason quickly dealing with unassigned driving time is so important!
  • Using one of the special driving categories (personal conveyance or yard move) to hide on-duty and driving time or to keep driving time from being recorded as driving.
    • How you can catch it: Run a report that shows the use of these driving categories and make sure the use was legitimate.
    • What you should do about it: If personal conveyance was used, you need to verify the driver was not moving down the assigned route line, did no work for the company, and did not end up in a better location as far as the company was concerned. If yard move was used, you need to verify the driver was in a yard (a privately owned area not open to public travel) during the movement (see 395.28 and Interpretation Question 26 to 395.8).
  • Editing to create more hours.
    • How you can catch it: This can be seen by running an edit report and looking for drivers who were short on hours and who edited a bunch of on-duty time to make it off-duty time.
    • What you should do about it: Verify that the edits matching the falsification profile (on-duty to off-duty time) are legitimate edits (done to correct an error or omission). A common reason for such an edit is the driver forgetting to log out at the end of the day. This will be obvious. However, if the edit was done at a loading, unloading, fueling, or inspection location, the edit should be suspect (see 395.30).
  • The appearance of ghost driver accounts.
    • How you can catch it: These are driver accounts that do not have an actual driver assigned to them. These accounts are prohibited in the regulations (395.22) and are a common place for drivers to hide driving time.
    • What you should do about it: To see if you have any ghost drivers, compare your driver roster to the driver list in your ELD system. If you discover a ghost driver, find out who created it and who has been using it.
  • Minimizing on-duty time.
    • How you can catch it: When looking at summary reports, be on the lookout for drivers who have the same amount of on-duty time each day (called cookie cutter logging) or have little or no on-duty time.
    • What you should do about it: Look for specific patterns. When a driver is doing cookie cutter logging, the driver will always log the exact same amount of time for on-duty activities (for example, always five minutes for a pretrip or fueling and always fifteen minutes for loading or unloading, etc.) and the on-duty time will be surrounded by off-duty time. Also be on the lookout for drivers who have fewer on-duty hours than a typical driver at your company.

By watching for these and other common methods drivers use to falsify their logs — and taking quick action when falsification is found — you will go a long way toward reducing this common violation and improving highway safety in 2024 and beyond.

Key to remember: ELDs did not make falsification impossible. However, they did make it easier to see if you know what you are looking for and where to look.

The hidden connection between fleet safety and efficiency

Jim Perkins

The harsh weather of winter months naturally brings fleet safety more into focus.

At face value, fleet safety is keeping drivers out of harm’s way. Beneath the surface, safety is a key factor in boosting efficiency and decreasing total cost of ownership. Simply put, a culture of safety instilled into all facets of a fleet can be good for the bottom line.

Preventing accidents not only protects drivers and others on the road, but also prevents additional expenses. For example, the Network of Employers for Traffic Safety (NETS) reported on-the-job crashes that result in an injury can cost upwards of $75,000.

Ultimately, a safer fleet relies on systems allowing a more seamless and intentional on-the-road process. In the fleet management industry, there are several services that not only provide worthwhile safety features but also increase efficiency. A commitment to reducing potentially dangerous incidents doesn’t mean a sacrifice in profits.

The following is a list of fleet management tools that not only increase safety, but fleet efficiency as well. Working together in tandem or individually, they can help save fleets money and help reduce costly incidents.

Telematics

The offerings in transportation mobility technology continue to evolve. Telematics solutions emphasize efficiency via safety perhaps more than any other fleet management tool, but also help boost fuel economy and reduce fuel costs. The amount of data available through telematics, increasingly complex safety systems and advanced analytics continue to grow in importance and add to more standard telematics offerings.

According to analysts at Frost & Sullivan, telematics helps fleets save about 20% to 25% on fuel expenses through the promotion of better driving practices, including the reduction of speeding, harsh acceleration and hard braking. Optimizing routes is one of the most used features of telematics. In doing so, drivers are more likely to remain on-task and reduce mileage that could lead to further wear and tear on vehicles.

Telematics also help manage work hours and improve schedules that can help reduce fatigue – a major reason for accidents. Using data effectively can help fleet managers increase productivity by 10 to 15% and reduce overtime by 10 to 15%, decreasing daily driving time by 20 to 30 minutes based on the previously mentioned Frost & Sullivan analysis.

Telematics and in-vehicle cameras can reconstruct accidents, allowing fleet managers to build safety training programs for drivers.  Additionally, monitoring driving behavior is a safety-added value that helps prevent on-the-job incidents.

Fleet vehicles can be put through great stress and strain over time. Breakdowns and unplanned maintenance can impact efficiency, and place drivers in dangerous situations. Telematics can alert fleet managers to needed vehicle maintenance, helping keep fleet vehicles safe and ready for the road. In turn, this helps avoid even more expensive repairs or accidents that can occur from inconsistent upkeep.

Fleet cards

Implementing a fleet card program is an easy and popular way to save money on everyday fuel purchases. However, most overlook that safety is built into most fleet cards. For drivers, it eliminates the need to carry cash or personal credit cards to fill up fleet vehicles and helps drivers avoid the need to collect cumbersome paper receipts.

Fleet cards and their software platforms can help avoid fleet fraud, with the ability to track exact fuel spend and set limits on fuel purchases. The ability to quickly activate cards or cancel them at a moment’s notice if lost or stolen is another convenient safety feature. Driver ID technology helps to monitor expenditures for each vehicle driver.

Mobile fueling

Mobile fueling services deliver a variety of fuel options to fleets with trained technicians filling vehicles on site during downtime. This service, in addition to helping save on costs via bulk fuel purchasing, removes the need for drivers to carry cash or personal credit cards to fill up.

Requiring drivers to fill-up vehicles frequently can reduce productivity. According to Geotab, drivers are diverted about two miles out of the way to get gas, spending about 8 minutes at the gas station each time they stop for fuel on average. A fueling trip adds more than 20 minutes to a driver’s shift. Mobile fueling drastically reduces driver fill-ups at gas stations, helping save over 3,000 hours of fueling and over 20,000 miles of fueling trips for a fleet of 100.

For those fleets utilizing the service, safety starts before the first truck delivers a drop of fuel on-site. A mobile fueling provider, such as Shell TapUp walks fleets through the required permitting and guidelines approvals, establishing safety procedures from the onset. Fueling technicians follow strict adherence to safety procedures and protocols on- and off-site, even leading local officials and fleet staff through on-site fueling demonstrations designed to help prevent safety incidents.

Electric vehicles and EV charging

Safety is also an important element among EV fleets. More fleets are turning to electric vehicles (EVs) with each passing year, largely due to their long-term cost savings, federal and local policy, incentives and the push to decarbonize. Safety comes into play when a fleet is assessing EV implementation which also helps fleet operators run a more efficient fleet. Technical and commercial proposals are shared between teams before installation, and technicians follow high safety and security standards on charging station installation days. Following that, online platforms are used to monitor efficiency, and dedicated teams provide ongoing support to answer day-to-day inquiries and keep equipment running.